See, this "special occasion" was none other than the last day of filming for the series "Chuck." It was a series that quickly stood apart from the other shows on the lot, and became very popular among our growing tour center. After working around them, visiting their sets, talking with the cast, crew, and fans, it had created a certain type of reverence in my heart. And here we were, our little pack of four or so guides, waiting to give them one small farewell after a few gut- wrenching seasons. Upon first starting my training, I had honestly never even heard of the show. It was only after the hounding of my "classmates" that I began to watch and became instantly hooked. However, it was not just the show's qualities and traits that kept me talking about it throughout many future tours with people who probably had never watched an episode. Rather, they were one of the most gracious productions we had on our lot, always willing to say hi to our guests, give access to their sets, or watch filming when possible. I often say that they took lessons from their soundstage neighbors "ER," and they still both rank as the types of shows we still get excited about talking about years after the fact.
Even more so, the show made us excited to be working in Hollywood. Many of us were transplants from all over the country, and working at Warner Bros., even at the lowest rung of the corporate chain, was something that seemed almost out of the realm of possibility. But, we made it, and due the nature of the tours on the lot, we weren't just giving scripted content to hundreds of tourists at a time. No, we were right in the thick of things with our little groups of 12 trying to make sense of the industry like so many other newcomers. And, at every turn, there was "Chuck." There they were, blowing up cars or buildings or driving the Nerd Herd around the lot. Even when we had tourists that didn't care, that had no interest in any of our productions or would otherwise not talk for two hours, Zachary Levi was there with his "Hi, welcome to Warner Bros! Enjoy your tour!" It didn't matter if he was busy or talking on the phone with his agent; he would always wave and shout his little greeting. And, if anything, I hope he knows that it at least made our jobs as tour guides more enjoyable when everything else about the job or guests was dragging us down. The show reminded me of why I picked up everything and moved out here to the West Coast in the first place. It made me fall in love with the industry all over again.
And, of course there were hard times, which is partially what made the experience so special. Just as many people follow sports, I and many other fans had learned to follow Nielsen Ratings like the science it is. We writhed and squirmed each and every year around March, worried about that ominous phrase "On The Bubble." By all accounts, "Chuck" was not a show that should have made it. It was one of the very few shows (possibly the only show but I'll have to do research on it) that survived the Writer's Strike during its first season. We saw many other great shows on the lot become affected, including another darling with us in "Pushing Daisies." Somehow or another, though, the fans always came through. They ate Subway sandwiches. They wrote to the network. And the wave kept going as the sponsors professed their love right back. Even without great ratings, and with advertisers that knew the fanbase was not necessarily going to go out and buy a ton of Toyota Matixes, people in the industry could not let it go. They gave it 5 seasons because, when it came down to it, people just loved "Chuck." Whether it was the great personality of the cast and crew or the fun, nerdy void the show filled in for the internet generation, it was granted a couple extra lives. And, finally, it was granted a perfect ending.
It seemed like everything was leading to that night with our little group of guides and Adam Baldwin. You see, it was a special occasion. Our last tour of the day on Chuck's last day of filming had a 7-year-old girl on it. She was under our age limit, but she had come to the ticket counter with her parents holding one of the seasons of "Chuck" on DVD and a special note for the cast. Her favorite character was Sarah Walker, and she wanted to try and get an autograph or two on her DVDs from the cast. Normally, we would never even remotely consider hounding our cast members, and the girl would not have been allowed on tour due to her age, but our ticket counter knew that this was one last hurrah and let her on board.
So, our Field coordinator made some calls as best she could. Any other show, and we never would have even attempted. But, as I said, "Chuck" was always unique. And, sure enough, Zach Levi and Adam Baldwin were "conveniently" leaving from a scene rehearsal right as the girl and her tour were leaving one of the adjacent soundstages. I was standing next to Adam, both of us silent as we watched Zach make this little girl's dream come true. As they all took pictures together, it felt like the perfect moment, and a perfect example of their time here on the lot. Holding that girl on their shoulders for photos, Zach and Adam were just as they had always been: friendly, positive, and extremely fun to have on the lot. It was their last day, but they had been doing this for as long as I had been working with them on the lot. That's just how they were.
As if the moment couldn't even get any better, the tour was loading back on their tram and driving away from their stage. Right when the tram and the girl on it were next to the door, something we had not planned occurred: the rest of the cast started leaving from their rehearsals inside. Including Sarah Walker.
To all the fans who supported our studio's little show over the years, thank you. You were the best tours and some of the most genuinely friendly people I've had the chance to meet. The fanbase isn't just a collection of fans, it's a great community that has grown and connected in a way only yours could. But, of course, the most thanks to you, "Chuck," both as a fan and coworker of the studio. Thanks for so many great years and allowing us to follow you through your adventures. You've proven that it's not just ok to be a nerd sometimes but that it's actually pretty "awesome."









